Ma-KoTo Healing Space

Privacy Policy
Last updated: December 2025

This Privacy Policy explains how Ma-KoTo Space ("we", "us", or "our") collects, uses and protects personal information when you visit our website, submit an inquiry, make a booking or interact with our blog. By using this website, you consent to the terms of this Privacy Policy.

1. Data Controller
The data controller for all personal data collected through this website is Masako at Ma-KoTo Space based in London, UK.
For any questions or requests regarding your personal data, please contact: ma.kotohealing@gmail.com

2. What information I collect
*Information you provide directly and voluntarily
* Contact details such as your name and email address when you submit a contact form
* Communications you send through the website
* Blog interactions, including comments you post on the blog. 
Blog comments are stored via the Wix platform and may include your name, email address and any information you voluntarily provide
*Through Wix, Google Analytics and Usercentrics, Technical information, such as cookies, IP address, device and browser information, pages visited and time spent on website, interaction, approximate location (not precise), may be collected automatically for website functionality and analytics.

3. How we use your information
Your information is used for the following purposes:
* To respond to enquiries or booking requests
* To provide services requested by you
* To send administrative information
* To send events information and promotional communications
* To manage and moderate blog comments
* To improve website functionality and visitor experience
* To comply with legal obligations or resolve disputes

Personal information will not be sold, rented or shared for marketing purposes

4. Data storage and processing
This website is hosted by Wix.com Ltd, which provides the platform used to operate this site. Your data may be stored through Wix's data storage, databases, and general applications. All data are stored securely on Wix servers. 

5. Cookies and Analytics
This website uses cookies and similar technologies to ensure proper operation and to analyse visitor traffic. Non-essential cookies (such as analytics or marketing) are only activated after you give consent through the cookie consent banner (powered by Usercentrics).

You can withdraw or adjust your consent at any time via the "Cookie Settings" link on the website.
For further details on cookies used by Wix, Google Analytics and Usercentrics, please refer to their respective privacy policies.

6. Data Sharing
Personal information may be processed by trusted third-party service providers who assist in running this website, including:
*Wix.com Ltd - website hosting, forms, blog and analytics
*Google - Google Analytics 
*Usercentrics - cookie consent management

These providers comply with applicable data-protection laws.
 
7. Third-Party websites
The services that we use may link to third-party websites, online services, mobile applications or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services or applications. We cannot make any guarantee regarding any such third parties and we will not be liable for any loss or damage caused by the use of such third-party websites, service s or applications. We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our website but are not affiliated with our services.

8. Data Retention
We will only keep personal data as long as necessary to fulfil the purposes described above, or as required by law. You may request deletion of your personal information at any time by contacting us at: ma.kotohealing@gmail.com

9. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for processing
- Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly: www.ico.org.uk 

To exercise any of these rights, please contact us at: ma.kotohealing@gmail.com

9. Updates to this policy
This Privacy Policy may be updated from time to time. The latest version will always be published on this website and will include the date of the most recent revision.

10. Contact
If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact at: ma.kotohealing@gmail.com